- Step 1: Download the software
- Step 2: Register to play
- Step 3: Credit your account
- Step 4: Activate your account using the key in the confirmation email.
The majority of games are pay games. Bingo card prices will start at 1 cent (USD)
to $1. Slots, Video Poker, Pull Tabs, Scratch Cards and Keno prices start at 1 cent.
You can always update and edit your personal information. Simply enter the game
and click on the CASHIER Button.Then click on the Player Details button on the left
side of the screen. The page will refresh and your account information will be displayed.
If you wish to change your nickname, scroll to the bottom of the page and erase
the current Nickname showing and type in your new desired Nickname.If you would
like to change your password, click on the words located next to the nickname box
and two boxes will appear.You will need to type your new desired password and then
retype it again for verification. (We suggest that you write down your new
nickname or password immediately after you change this information.)
Top of Page
If you forget your password or nickname, at the Log in screen you will see a line
that says:If you forgot your PASSWORD click here to request it. Your nickname and
password will be sent to the email address that you have registered with
Yes, go to the Auto tab and uncheck the auto daub option to daub your own cards!
Make sure you click "Apply" to save changes.
No, not if you set the options in Auto. Go to the Auto tab on your game screen and
check Auto Bingo, Auto Daub and Auto Buy. Change the amount of cards to the amount
you would like to play and hit Apply to save changes.You also have the option of
setting the system to play only a certain number of games. To do this, place
a check mark in the box next to the words, "Stop after". You can then use the up
and down arrows next to the box to set a certain number of games you would like
it to play. See the
Help page for more detailed information.
The number of cards you can play at a time will vary from game to game. The minimum
Min Cards and maximum Max Cards values are shown in the Cards area, and you may
select a number of cards within the range indicated.
There are two ways to change the number of cards you are playing:
Between games, click the Auto tab and click Auto Buy and change to the amount of
cards you wish to purchase then click Apply to make sure changes are saved for next
In Triple play pattern games, when you purchase your cards, you will play 3 games
on those cards.You may change your cards at any time but they will not change nor
will the money come out of your account until a new Triple game begins.
Your Cards will change colors as you get closer to a bingo. Blue=3 to go, Green=
2 to go, Red=1 to go. Gold = Bingo. If you have the Auto Bingo box checked in the
Auto section, bingo will be called for you. If not, when your card turns gold, a
message will appear that says: Congratulations you have bingo!! Hit the bingo button,
claim your prize and enjoy the excitement with your fellow players. If this message
appears, hit the BINGO Button.
Even if you have NOT set the Auto Bingo option,
will not let you miss the chance of winning. All wins are recorded automatically
and allocated to the player regardless of whether Auto Bingo is set or not.
Yes, in cases where more than one player bingos on the same number, the prize is
split between the winning cards. If you needed the same number to win on 2 cards,
and the another player needed it on only 1, you would get 2/3 of the prize for that
Those boxes show how many players have cards getting close to bingo. Blue shows
how many players are 3 numbers from Bingo, Green, 2 numbers from Bingo and Red,
1 number from Bingo.
Each game will show how many players are currently in the game. The next game should
have a similar number. It will vary depending on the time of day, day of the week
and what specials are offered. The number of players in the game is next to
Players: above the number call board.
Simply click on the Chat button to the bottom of your screen to enter the chat room
and meet some new friends. There are friendly, helpful Chat Masters available 24/7
to help.You can recognize them by the different color type and the CM in front of
their names. Chat games are played 24 hours a day and you can win Bonus Bucks by
being in chat and in the game.
When you play
Playtime Bingo, the game creates cards
for you every time you log in. You can change any or all of these cards before the
beginning of every game by clicking them and then click replace card. Or you can
replace all of your cards by Clicking on the Replace All button that is available
only in between games.
Cash prizes are won for every game, so the amount you can win is unlimited.
jackpots are progressive, and usually begin at $500 or $1000. Jackpots increase
in size with every game played, until someone wins. We often have jackpot specials
and these may start at much more than $1000.
The cash prize is based on the number of cards in play during the previous game.
A share of that cash total goes toward the prize for the following game and towards
the jackpot. The more cards that players play, the bigger the prize. Jackpots are
progressive so they keep growing until they are won. Some games, however, have fixed
prizes and fixed jackpots.
Congratulations! Jackpots can be cashed out using any of the available withdrawal
methods. Be sure to leave enough in your account to allow you to play for a few
more days while your winnings are expedited to you.
You may also want to consider leaving money in your account for future play. Many
players do this, and some go on to play and win even more. If you elect to
cash out all your winnings, please stop playing until your Cash out is processed.Cash
outs can take up to 12 hour but are usually done in minutes, depending on the method
you choose to use to receive your Cash out.
Its easy. The game automatically loads whichever side game that you last played.
You can play bingo and any one of the other side games at the same time.
All side games are accessible through the drop-down menu that opens by clicking
the Tab at the upper right corner of screen that says Change Games.
The Jackpot amounts vary for each game.
For more information please visit
how to play help page.
Top of Page
When you register at
Playtime Bingo, you will be asked to
choose a currency - it's as simple as that. The currency of your choice will be
displayed on the lower edge of your screen:
All your deposits and cashouts will take place in this currency and all card prices,
prizes and jackpots as well as side games will be shown in your currency too.
You can only change your currency by applying to our Support team. You should email
your request to
- putting "Currency Change" as your subject and include your nickname. It is important
that you complete any plays on side games first and then close the game before contacting
support. Your currency cannot be changed while you are logged in or have unfinished
It is important to choose a currency which is supported by your preferred payment
method. If you do this, then what you deposit is exactly what will be charged by
us to your bank account. If you use a payment method which does not support your
currency, then your bank may make a charge for currency conversion, in which case
the amount charged to your bank account may be slightly higher than your deposit.
These charges are controlled by your bank and not by us.
Top of Page
The main difference you will notice is that your account balances, card prices,
prizes, jackpots and side game bets are all shown in your choice of currency. This
currency is also displayed at the bottom of the screen. The system obtains the latest
exchange rates from the Federal Reserve Bank of New York at least once every 24
hours and all transactions in the bingo system use this exchange rate to convert
between players' currencies.
Its easy to make a deposit. If you are in the game, click on the Cashier button
and you will be taken to the secure deposit area. You are already logged in, so
simply choose your deposit method.
If you are on the
web site, click on the Members button, choose Login from the menu and enter your
login information. Once you are in the secure deposit area, simply follow the instructions
and choose your deposit method.
accepts a wide variety of payment options.
- If you want to use a Debit/Credit Card use SafeCharge or Skrill/Moneybookers.
- If you prefer virtual Debit Card - create one at EntroPay. It provides safety and privacy.
- Ukash is the most popular online voucher system.
- For a virtual wallet system use Neteller, Instadebit or EcoPayz.
- If you are from Australia or New Zealand POLi is an option especially for you.
It should only take a few minutes for the credit to reach your account.
Top of Page
The minimum amount you can deposit is $10 and the maximum is $200.
The activation key is sent to you when you register an account at
together with a welcome email. Your account must be activated if you want to make
withdrawals. You may open the game, deposit money and play without activating, but
activation is necessary to make a cash-out.
You have several options: wire, check or credit to your funding method, (depending
on how you made your deposit.) If you want to receive a wire, fill out a money request
form, which is available on the
web site. Checks are mailed to the address registered with
Playtime Bingo. Please make sure the
address is correct prior to making the withdrawal request. Or you may receive a
credit via the method used to make your deposits.
Please note that:
While there is NO LIMIT to the amount a Player can cash out, there is a maximum
amount that can be Withdrawn in one time. For receiving any Withdrawal which is
higher than $10,000 (USD)., an amount of $10,000 (USD) (or the corresponding amount
in the currency of payment) will be paid once a month, until the full amount of
the Withdrawal is paid. The foregoing applies also to Withdrawals of progressive
jackpots. Withdrawals depend on verification of all required documents to ensure
the identity and age of the payee.
How to Cashout:
- Click on the Cashier button.
- Click on the Cashout button.
- Enter the amount you wish to cash out and press "Submit".
- Verify that you are aware of any Bonus you will lose by cashing out and tick the
- Select your method of payment and enter any account numbers necessary.
- Hit Submit and your cashout will be processed as soon as possible.
If you have any questions regarding your cashout, please write to
In many cases we can credit your credit card if you used a Visa Credit card, up
to the amount you deposited using that card in the past 3 months. However, this
option is not always available and is dependent on VISA limits.
You may also cash out using any of the following options
- Credit Card - Visa Only: Amount withdrawn must be equal to or lower than the total
deposited in the last 3 months. Applies to all accounts funded by Visa Credit Cards.
- eWallet Express
- WireTransfer - All other amounts. Please Note: There is a US$20 fee for every wire
transfer. Funds will be wired to your account within six to ten days from request.
There is no minimum cashout unless specified by the payment system you are using.
You may make only one cashout every 24 hours.
Remember, when you make a withdrawal, the bonus bucks left in your account will
be reduced , depending on the amount of cash remaining in your account. Bonus Bucks
already in your Bonus Bank are also affected.
For example, if you withdraw all cash, or leave less than $10 cash, all Bonus Bucks
are removed from your account. If you leave $20 cash, the Bonus Bucks left in your
account will be $10 Bonus Bucks.
Top of Page
The amount of time will depend on the method of payment used to process your request.
Normally your cashout will be processed by us within 24 hours.
Your support team prides itself on answering all emails promptly. However because
of spam filtering by large ISPs like AOL, Yahoo, Hotmail, etc., emails from some
commercial organizations just don't get through to you.
If you do not get a response from us within 24 hours, it does not mean we have not
replied. Our email to you is probably stuck in a spam filter at your ISP or in your
To avoid problems like this, please make sure that you have added these email addresses
to your address book.
- To make sure you can receive replies to your emails to support, add:
to your address book
If you have a spam or junk mail filter, make sure that you allow anything from
to be the best bingo game you can play, so we use the latest technology and add
new game features often. As soon as new updates are ready, we make them automatically
available at the login. The download may take a few moments, but it gives you all
the latest features available.
If you get disconnected from the Internet in the middle of a game, the
software program automatically re-establishes the Internet connection, logs back
into the bingo game, and directs you to the game that was interrupted, so that you
can continue playing the very same cards you were playing before the disconnect.
If you are unable to connect by the end of the game, the next time you log in to
the game the program will send you a note that appears in the Notes area of the
game informing you of the outcome of the game you couldn't finish. Since the game
server continues to play your cards for you while you are disconnected, it will
award you the prize if you have bingo for a certain card.
If you are disconnected during a bonus slots game, the next time you log in you
may continue to play that bonus game without interruption.
Top of Page
If you cant find an answer to your question on this page, or in the full
files, the CM in the Chat Room can often answer the question for you. Plus,
provides tech support and help for players 24/7 all year round. You can either click
on the Live Help button, which you will find on all the pages in the
or simply send your question via email to
and someone will get right back to you.
We notify all our players by email and/or by posting in the game. We send newsletters
to the email address you have given in your account information at our site. If
you want to receive the newsletters make sure you have entered a valid e-mail address.
The newsletter is also available on the News page on our website.
News and special events are also posted in the game. Simply press the News icon
on the game screen to view any new postings. Check it regularly for the latest
promotions, specials, scheduled events, plus other entertaining and useful information.
We play a variety of chat games throughout the day.You must be in chat to play
chat games. All chat games and rules are posted on the website. You can also access
the chat specials from your game screen by clicking on schedule and the chat specials.
Hover your mouse over game name at the top of the chat screen and it will describe
it for you. If you have questions, be sure and ask the CM for help.
your bonus money is called Bonus Bucks. You can receive Bonus Bucks in three ways.
Click here for full bonus terms
Deposit Bonuses: Every time you make a deposit, you will receive a
bonus! You will receive 200% bonus on your first deposit and up to 100% on all other
deposits over the minimum shown in the
Referral Bonuses: If you refer a friend, you will receive 100%
of that friend's first deposit in Bonus Bucks! And you can refer as many friends
as you like. The minimum deposit your friend must make for you to receive a bonus
is $10 (or the equivalent in your chosen currency).
Chat Game Bonuses: If you join in our chat games you'll have lots
of opportunities to win even more Bonus Bucks.
Bonus Bucks are a reward for playing at
Playtime Bingo. It is essentially free
money, and we'll give you a lot of it! You can earn Bonus Bucks by depositing, by
introducing your friends to our game, by winning various contests or just by being
in chat and playing our special games. Bonus Bucks can be used to play bingo, slots,
poker, keno or pull tabs. If you have both real cash and Bonus Bucks in your account,
the real cash will always be used first. You cannot withdraw Bonus Bucks but you
can play with them and win real cash.
When the number of deposit, referral and chat game bonuses exceeds a specific limit
(more than 200% of your total deposits), the excess Bonus Bucks are deposited into
the Bonus Bank and the amount is displayed below your Credits. In order to use the
Bonus Bucks stored in the bank, you must make a deposit to your player account.
Please note that if the number of Bonus Bucks in the Bonus Bank is zero, the Bonus
Bank will not appear on the playing window.
Goodtime Points are loyalty points that you earn as you play at
Playtime Bingo.You can check your points
balance in your Member's Account and exchange your Goodtime Points for valuable
Bonus Bucks at any time. See the
page for more information and dedicated FAQs.
The more you play bingo or any of the side games, the more points you earn. And,
the more points you earn, the higher your Goodtime level.You earn even more points
just for depositing or for referring friends. See the
page for more information and dedicated FAQs.
Top of Page
Your Goodtime level is based on the number of Goodtime Points you earn but also
takes into account your deposits, referrals, chat room activity. See the
page for more information and dedicated FAQs.